|
How much
does shipping cost? When will I receive my order?
|
Please
click here for our current shipping and
delivery schedule.
- Books shipped to Canada
will incur an additional 5% (GST) charge. No additional fees (duties, customs)
will be collected upon delivery.
- Only one shipping and
handling fee will be charged no matter how many books are ordered - they must
be ordered at the same time & shipped to the same
location
|
Which
payment methods do you accept?
|
We accept Visa and
MasterCard, or you may pay through PayPal (includes Visa, MasterCard, Amex,
Discover, and checking account). All prices are in U.S.
funds.
|
How will I
know that you received my order and when my order has been
shipped?
|
You will receive
confirmation from us by Email as soon as your order is received, and again the
day your order is shipped. When available, a tracking number will be sent to
you via Email
|
What is your
return policy?
|
We know how important a
gift of When We First Met is to you, and we stand behind it
100%.
If, for any reason, you
are not absolutely delighted and satisfied with your order, simply return it to
us within 60-days for a full refund of the purchase price, less shipping costs
– no questions asked.
|
I placed an
order and then changed my mind or realized I made a mistake? What
should I do?
|
We pride ourselves on
our ability to ship orders quickly; because of this your book may be printed
within hours of placing your order. PLEASE double-check your Email
confirmation, which you will receive right after you place your order, and
contact us right away if you see any errors.
|
I just
received my order and see a mistake. Can I get a
replacement?
|
We understand that
everyone makes mistakes. Please take special care when reviewing your order.
Check your spelling, dates and names carefully; we will send you an Email
confirmation as well. In the event that you made an error and need a
replacement, we will print and ship you a new book at a
discount.
Of course if we made the
error we will send a replacement book promptly at no charge to
you.
|
When will the 2011 edition be
available?
|
The 2011 edition will be
available mid-January, 2012.
|
Who writes
the astrological report?
|
The astrological chart
and reports are custom-printed using customized software, called Kepler, from
Cosmic Patterns. This is the same professional software used by the the
Internet's most popular horoscope firms.
|
Do
you ship internationally or to APO/FPO addresses?
|
At this time we
ship within the United States and Canada.
We do, however, accept
orders for shipment to APO/FPO addresses. Orders to these addresses are
promptly shipped via Priority Mail.
Once your order has been
placed, you will receive a receipt from us by e-mail. No invoice will be sent
with your order.
To order the keepsake they will treasure
forever for only $29.95 -
CLICK HERE!
|
